Client Support
THE SUPPORT YOU NEED, WHEN, WHERE AND HOW YOU NEED IT.
Our AscendNet Client Support team is available 24/7.
If you're experiencing a business critical issue (eg. a server is down) or emergency, get in touch with AscendNet Client Support. No matter where you are, you are expertly managed.
LOOKING TO CREATE A TICKET OR GET A STATUS UPDATE ON AN EXISTING TICKET?
TO GET IN TOUCH WITH US VIA TELEPHONE, PLEASE CALL:
BENEFITS OF USING THE TICKETING SYSTEM:
REAL-TIME UPDATES
Tickets will always have the most up to date information and are updated in real-time. This is the best way to keep track of existing issues.
BUSINESS INSIGHT
If you’re the administrator for your business, the ticketing system can provide a fantastic view of your entire organization. See all tickets for your organization from one central location.
GENERATE REPORTS
Looking to see what generates the most tickets? Would you like to know how many tickets are created per month? All of this can be done through reports in our feature rich ticketing system.